I called today another boring day but I did do something because I don’t want to look back on my WAR experience and think I did nothing but wait in front of a computer monitor.
I helped the Special Projects bunch get some furniture delivered - $18K worth of furniture for a general and his staff which I’ve been tracking for the past two weeks. And today it finally showed up.
What a day of frustrated phone calls with bad connections or no connection at all. For as much as KBR makes off the government I’d have thought they could coordinate among themselves but that may be too much to expect when they work with the same Inshalla philosophy I encounter everyday. I will say the people I work with at KBR work hard, just not with each other.
But I banged my head against the brick wall until the furniture showed up and the Local Nationals got signed in to come into the palace and put it together. I like to think I deliver on customer service…but I know if my client hadn’t been the sweet 1LT with the bluest eyes in Baghdad, I’d have likely let that furniture set in the dusty street and bake and tan its overpriced leather under the desert sun.
Saturday, June 26, 2004
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